Management & Training
Inappropriate management strategies and organizational structures are among the major hindrances to successful incorporation of user-centred design practices within an organization. These are often due to not having a clear understanding of how usability practitioners work and the change in development processes necessary to support usability engineering. We offer the services below to address this issue.
User-centred Design Management
If you are planning to establish user-centred design processes in your organization, we can advise you how to go about it taking into account your specific business needs. We can help you to identify changes in organizational structure, internal processes and management strategies needed to ensure successful buy-in and adoption of user-centred design activities across the organization.
If you are planning to hire your own human factors engineer or build up your own team of local usability experts, we can help you to define the job scope and responsibilities for ad placements, help you to shortlist, interview and assess candidates.
If you are planning to set up your own usability lab, we can also advise you on room layout, required facilities and equipment configuration.
Training & Education
Good design is often the result of the combined skills and teamwork of members of your design team who understand each other's value and contribution to the design process. We can help to design training modules and workshops specific to your needs to educate members of your design team about good human factors design principles. Even if you do not have your own usability/human factors experts, a knowledge of such design principles will go a long way in ensuring that common usability mistakes are avoided.